Education:PBL/CBL assignment

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Educational page

This is a Trias Wiki Educational page

Editorial conventions for this page

1 Introductory / purpose
- 1.1 Participant objectives
- 1.2 Assignement objectives
2 Short description assignment
3 Relevance to eGovernment
4 PBL Text
5 Tasks
6 Examples
7 Related and suggested Case study pages
8 Related and suggested Educational Pages
9 Related and suggested Assignments

This page needs serious work

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Introductory / purpose

The purpose of this PBL assignment is twofold:

Students working on this PBL assignment gather insights in the field of eGovernment along the way
From the TRIAS telematica pilot perspective, this PBL assignment has a 'sample' function

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Participant objectives

learning to study with(in) a wiki environment
Educational objectives (content):
- Learning about the social impact of ICT and new media
- Comparing Cases and good practices, determining their relevance to the problem
- Learning the requirements for a very accessible (multilingual) application, from different stakeholder perspectives (users, policy-makers, developers...)

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Assignement objectives

Providing an operational example of integrating wiki-functionality with a 'student-centered' educational method such as PBL
Providing an experience in the use of the core elements in this wiki - the eGovernment principles, challenges and solutions, the encyclopedia and the case resources.

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Short description assignment

Administrative level: Municipal
Policy areas: Social integration policy, Public service provision, national policy, local policy, urban policy
Organisation: Municipality

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Relevance to eGovernment

This page could use improvement

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PBL Text

PBL/CBL assignment

Social integration, or rather lack of, is a main concern for citizens and policymakers in many European countries. For the Dutch city of --- (>100.000 inhabitants) improving the integration and cohesion of its population is a major challenge, given the enormous diversity in cultures, languages, ethnicities among people living and working there. Throughout its history, various flows of migrants have enriched the citizenry of --- with (among others) post-colonial repatriates from Southeast Asia, immigrants from former colonies in Latin America, migrant workers from Turkey and Northern Africa, diplomats, (business) ex-pats for numerable IGOs, NGOs, INGOs etc.

Several recent national studies have shown that citizens of a migrant background (especially first and second generation) make significantly less use of (primary) health care, (national and local) news sources, schooling, public services such as family counciling, and do not successfully apply for housing and other subsidies as much as non-migrant citizens. They watch less Dutch television, and in general their literacy levels are lower, and unemployment is higher. In the media, the resulting frustration among different migrant enthnie is feared to lead to social tension and unrest. In response to these results, the new City Council (elected last year) has expressed its worry about this apparent lack of access to invaluable institutions and facilities hampering a large part of the --- population.

Subsequently, at the --- City Hall

, several programmes have been developed to improve integration and cohesion. The focus of these programs is determined to be 'remove barriers to social integration for the different migrant groups, by facilitating access to information and institutions in the public domain in ---'. Among the new initiatives we find the challenge to make better use of ICT and new media, and one of the project groups formed addresses the following issue:

How can a screen-based application contribute to the objectives of these integration programmes?

The challenge is to identify what solutions may be useful, what the critical success factors are.

The project leader, an eager BA in Public Management, silently wonders how to approach this challenge, as the accessibility problems seem to be economic, socio-cultural, as well as political in nature, and the existing applications he finds with a quick Google search do not look like they meet the requirements. Fortunately, he graduated from The Hague University, and still has alumnus-access to the wiki knowledge base of his alma mater...

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Tasks

TRIAS encyclopedia

Wiki content structure

[–] TRIAS e-Government Themes

[–] Context-relevant domains

[+] Geographic

[+] Legislation

[+] Organisation

[–] Government

[+] Organisation of Government

[+] Politics and decision-making

[+] Public Administration and Management

[+] Public Services

[+] Themes and issues

[–] Information Society

[+] EDemocracy

[+] Governance

[+] Institutions

[+] Professionals

[+] Public value

[+] Users

[–] Methods

[+] Internet Protocols

After reading the text above, analyse the problem(s) in your PBL group by using the PBL '7 steps-method'. Formulate clear learning objectives to direct your self-study, and start out with a thorough search of this wiki. (HINT: using variations on keywords from the prediscussion phase may help finding relevant wikipages!)

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