Education:EGovernment - Information systems, organizations and digital enterprise (VI)
From TriasWiki
|
Contents |
Decisions
Decisions are classified as:
- Unstructured: Non routine, decision maker provides judgment, evaluation, and insights into problem definition, no agreed-upon procedure for decision making
- Semi-strucutred
- Structured: Repetitive, routine, handled using a definite procedure
(Laudon K, Management Information Systems,Prentice Hall, 2003)
Decision Levels and Information Systems
(Laudon K, Management Information Systems,Prentice Hall, 2003)
Planning a System
- Organizational environment
- Organizational structure, hierarchy, specialization, standard operating procedures
- Culture and politics of the organization
- Type of organization and its style of leadership
- Groups affected by the system and the attitudes of workers who will be using the system
- Kinds of tasks, decisions, and business processes, information system is designed to assist
(Laudon K, Management Information Systems,Prentice Hall, 2003)
Managers, Decision making, and Information Systems
Implications for the Design and Understanding of Information Systems
Characteristics to be kept in mind while designing systems
- Flexibility and multiple options for handling data and evaluating information
- Capability to support a variety of styles, skills, and knowledge
(Laudon K, Management Information Systems,Prentice Hall, 2003)
Characteristics of New Systems
- Capability to keep track of many alternatives and consequences
- Sensitivity to the organization’s bureaucratic and political requirements
- Computer system at any level of an organization
- Changes goals, operations, products, services, or environmental relationships
- Helps organization gain an advantage
(Laudon K, Management Information Systems,Prentice Hall, 2003)
Digital Firms
- Manage the supply chain by building efficient customer “sense and response” systems
- Participate in “value webs” to deliver new products and services
(Laudon K, Management Information Systems,Prentice Hall, 2003)
Value Chain Model
- Highlights the primary or support activities adding a margin of value to products or services
- Helps achieve a competitive advantage
- Primary Activities:
- Directly related to the production and distribution of a firm’s products or services
- Support Activities:
- Make the delivery of primary activities possible
- Consist of the organization’s infrastructure, human resources, technology, and procurement
(Laudon K, Management Information Systems,Prentice Hall, 2003)
Firm Value Chain
(Laudon K, Management Information Systems,Prentice Hall, 2003)
Business Strategy
(Laudon K, Management Information Systems,Prentice Hall, 2003)
A Net Marketplace
(Laudon K, Management Information Systems,Prentice Hall, 2003)
