EGovernment:Reduction of conflict potential
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Definition
The reduction of conflict potential means that the way cooperation in a network of organisations is designed, results in low levels of conflict potential
Validity of the principle
To get networks to work together depends on the numbers of conflict that can arise. For instance, creating one centralized database means that many people have to work together and have to give up some of their autonomy. If you design a distributed database, that is one at the logical level (same datadefinitions, etc.), but exists physically of more than one database, the number of conflicts between organisations decreases, without loss of functional gains.
Effectivity value
Because there are less potential conflicts, organisations are more prone to work together, thus solving problems that would stay unsolved in the situtation where one centralised solution was put in place.
Implementation value
With reduction of conflict potential you need ICT-experts that do not focus on technically maximal situations, but optimal situations: they loose in terms of technical rationality, but gain in terms of political rationality.
Efficiency value
Mostly a certain level of efficiency loss has to be accepted. Economic and technical rationality are different from political rationality. As political scientists say: 'power costs money'.
Public value
Reducing the conflict potential, increases the number of policy windows. It entails some sort of diplomatic competence. This means that compromises can be found, opening policy windows to end deadlocked situations.
Public costs
There are some public costs, in the sense that a technically more complex solution is introduced, that accomodate differences of opinion. On the other hand, the extra costs in terms of technical management, are low compared to the value of the realisation of a compromise.
